Shipping policy
At Wizdom Selah, physical offerings are approached with intention and care. While these items carry symbolic meaning, they are fulfilled through trusted production and shipping partners to ensure reliable delivery.
Order Processing
Orders for physical products are typically processed within 2–5 business days. During periods of high demand or limited releases, processing times may vary slightly.
You will receive a confirmation email once your order has been placed and another notification once it has been shipped.
Shipping Timeframes
Shipping times depend on your location and the fulfillment partner involved. Estimated delivery ranges generally fall between 7–15 business days, though delays may occur due to customs, carrier issues, or external circumstances beyond our control.
Wizdom Selah does not guarantee delivery dates.
Shipping Locations
We ship to most international locations where fulfillment partners are able to operate. If your location is not supported, you will be notified during checkout or shortly after placing your order.
Shipping Costs
Shipping costs are calculated at checkout based on destination, product type, and order size. All applicable charges are clearly displayed before confirmation.
Tracking Information
Where available, tracking details will be provided once your order has been dispatched. Please allow time for tracking information to update within the carrier’s system.
Delays & External Factors
Wizdom Selah is not responsible for delays caused by customs processing, postal services, weather conditions, or other circumstances outside our direct control. We ask for patience and understanding in such situations.
Incorrect Address Information
Please ensure all shipping details are accurate at checkout. Wizdom Selah is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery or the expected delivery window. Include your order number and any relevant details so we may review the situation.
Final Note
While physical items are shipped through standard logistics systems, we encourage recipients to receive them with presence rather than urgency. Integration begins not at delivery, but in how the offering is held and used.
